Frequently Asked Questions
Estimated delivery:
Due to the high volume of orders, please allow extra time for delivery.
Local delivery (3-4 business days)
International shipping (4-6 business days)
Our working days are from Sunday to Thursday. We're closed on weekends and public holidays. Any orders placed during holidays will be processed the next working day.
Results may vary, but many users may notice improvements in scalp health and overall hair vitality within 3–4 weeks of consistent use.
Hair growth is a gradual process. Consistent use is essential, and results vary depending on your hair growth cycle, scalp condition, lifestyle, and overall health. If you have persistent hair or scalp concerns, we recommend consulting a healthcare professional.
Yes. BYSH products are formulated to suit all hair types, including straight, wavy, curly, coily, oily, dry, and color-treated hair. Each formula is designed to target specific hair and scalp concerns.
Yes. Our formulas are gentle and suitable for color-treated, bleached, and chemically treated hair while helping maintain overall hair and scalp health.
Yes. BYSH formulas are dermatologist tested to ensure they are suitable for regular use and gentle on the scalp.
Yes. Most BYSH formulas are suitable for sensitive scalps. However, if you have a known scalp condition or allergy, we recommend performing a patch test before use.
Yes. BYSH products are cruelty-free and are never tested on animals.
Selected BYSH products are vegan. Please refer to each product page for detailed ingredient information.
BYSH products are formulated for cosmetic use. However, we recommend consulting your healthcare provider before use during pregnancy or while breastfeeding.
Yes. BYSH products are designed to complement each other and can be used together as part of a complete haircare routine.
Yes. BYSH products are suitable for teenagers and adults. Younger children should use products under adult supervision.
Absolutely. BYSH products are formulated for anyone looking to improve their hair and scalp health, regardless of gender.
Usage depends on the product. Please follow the directions on each product page for the best results.
Store your products in a cool, dry place away from direct sunlight and excessive heat. Keep lids tightly closed after each use.
Yes. Selected BYSH products, such as our leave-in treatments and tonics, are suitable for use with hair extensions. Apply scalp products directly to the scalp and avoid the attachment points.
Healthy hair starts with a healthy scalp. BYSH products help create an optimal scalp environment and support stronger, healthier-looking hair. Individual hair growth rates vary based on genetics, health, and lifestyle.
Yes. Our formulas are designed to support a healthy scalp environment and help reduce the appearance of hair shedding while strengthening the hair.
In most cases, yes. If you are using prescription treatments or have a medical scalp condition, consult your healthcare provider before combining products.